Responsible Gaming
Introduction
At Royal Reels, we believe that online gaming should be an enjoyable form of entertainment. Gaming is meant to be fun and exciting—never a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our players in New Zealand and beyond.
Age Verification
You must be 18 years of age or older to play at Royal Reels. In New Zealand, the legal age for online gambling is 18 years old. By accessing our site at belladonnaflowersnz.com, you confirm that you meet this requirement. We take age verification seriously and reserve the right to request proof of identity at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in your gaming habits, please seek help immediately:
- Spending more money or time gaming than intended
- Chasing losses by gambling more to win back money you've lost
- Hiding your gaming activity from family, friends, or partners
- Borrowing money to gamble or gambling with money meant for bills and essentials
- Feeling anxious, irritable, or restless when trying to reduce gaming
- Using gaming to escape problems, stress, or negative emotions
- Neglecting work, school, family, or hobbies due to gaming
- Lying about the amount of time or money spent gaming
- Unsuccessful attempts to cut back or stop gaming
- Experiencing financial difficulties as a result of gambling
Self-Help Tools
Royal Reels provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Cap the amount you're willing to lose during a gaming session
- Session Time Limits: Set reminders to take breaks during extended play sessions
- Reality Checks: Receive periodic notifications about your time and spending while gaming
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
Contact our support team at any time to activate or adjust these tools.
Support Organizations in New Zealand
If you or someone you know is struggling with problem gambling, help is available. The following organizations offer free, confidential support:
New Zealand
- Problem Gambling Foundation (PGF) – Free counselling and support services
Phone: 0800 664 262 (toll-free) | Website: www.pgf.nz - Gambling Helpline – 24/7 helpline run by the Problem Gambling Foundation
Phone: 0800 664 262 | Online chat available at www.pgf.nz
International Support Resources
If you're accessing Royal Reels from outside New Zealand, these organizations also provide support:
- GamCare (United Kingdom) – Free and confidential support
Website: www.gamcare.org.uk | Phone: 0808 8020 133 - GamStop (United Kingdom) – National self-exclusion scheme
Website: www.gamstop.co.uk - Gambling Help Online (Australia) – Confidential counselling and support
Website: www.gamblinghelponline.org.au | Phone: 1800 858 858 - Responsible Gambling Council (Canada) – Research and support resources
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) – Helpline and resources
Website: www.ncpgambling.org | Phone: 1-800-GAMBLER (1-800-426-2537)
Take Action Today
If you or someone you know is struggling with problem gambling, please reach out for help immediately. There is no shame in seeking support—problem gambling is a recognized condition that can be treated with professional help and support from loved ones.
Contact the Problem Gambling Foundation today: 0800 664 262 (toll-free, 24/7) or visit www.pgf.nz
Royal Reels is committed to providing a safe and responsible gaming environment. Your wellbeing is our priority.